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Binding : Kitchen & HomeEAN : 4008838910603Label : Wenko Wenselaar GmbH & CO KGManufacturer : Wenko Wenselaar GmbH & CO KGPublisher : Wenko Wenselaar GmbH & CO KGTitle : Automatic Clothes Line, 6x 3.75 mStudio : Wenko Wenselaar GmbH & CO KGBrand : Wenko Wenselaar GmbH & CO KGModel : 3725010100 I have a similar problem to M. Earlam: one of the holes holding up the lines broke like a biscuit and almost the entire product is unuseable anymore. Even worse, this thing is screwed into my wall, to remove it I need to do some patching up before installing anything else. It looks flimsy; it IS flimsy. It couldn't even handle the weight of a couple of T-shirts without breaking. A great disappointment.
My first model lasted many, many years - too many to remember. This one lasted 7 months, one plastic hole holding a line broke and the whole unit is now unuseable.
I agree with the previous review about the lack of instructions and the very unusual hooks. I definitely would not buy this product again.
We're amateur experts on this type of clothes lines as they suit our house & we buy them in pairs. Our first pair lasted nearly 10 years and the second pair around 10 months. The quality of this product falls in between - I reckon they'll last about 3 years.
Having said that, they do what it says on the tin: 6 lines, long and lock into place easily. They're easy to fit, although the lack of instructions might catch out a DIY novice as the hooks are unusual and the screws are very poor quality - best use good ones from the hardware store. Full marks to Amazon for delivery though - very quick and exactly when promised.