Creative ZEN 32GB MP3 Player

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Editorial reviews

Product Description
The incredibly small Zen from Creative is a hotbed of multimedia technology. The Zen is as small as a credit card and measures just 12 mm thick, so you can slip it easily into your pocket or handbag. This multimedia player lets you take your favourite music, films, TV programmes and digital photos with you wherever you go. Transferring and downloading files to and from your computer is incredibly easy, thanks to the Zens USB connection.The Zen also has an SD/SDHC memory card slot for storing additional music and videos. The Zen even has a built-in FM tuner and voice recording function, making it the ultimate portable multimedia device.

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Customer reviews

review by: date: 2008-12-04 rating:
Here's how to get the latest iPod for next to nothing
YourIpod.co.cc

So everyone wants one!!!! Stylish ,compact , everything you need and best of all here's how you can get it for next to nothing!!

To get one go to YourIpod.co.cc sign up and complete ONE offer - you choose which offer best suits you maybe a dvd rental trial , bingo , a football bet , even aa cover there are loads to choose from and a lot of them are free ! recently featured in T3 magazine as a great way to get a cheap/free gadget and also the 8BC showed how this works on the newsnight.

You can choose from a range of items from any Apple product to custom orders and its sent direct to you.

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review by: date: 2008-12-04 rating:
here's how to get the latest iPod for next to nothing,
YouriPod.co.cc

So everyone wants one!!!! Stylish ,compact , everything you need and best of all here's how you can get it for next to nothing!!

To get one go to YouriPod.co.cc sign up and complete ONE offer - you choose which offer best suits you maybe a dvd rental trial , bingo , a football bet , even aa cover there are loads to choose from and a lot of them are free ! recently featured in T3 magazine as a great way to get a cheap/free gadget and also the 8BC showed how this works on the newsnight

You can choose from a range of items from any Apple product to custom orders and its sent direct to you

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review by: date: 2008-12-03 rating:
Just like all gadgets, it's great if you have functioning one. Customer Service advice for those with dud ones.
I'm a big fan of Creative. I had a 512mb Creative Muvo which survived 4 good years (3 of those roughing it in a backpack). I love the drag-and-drop ability of Creatives and the fact they are compatible with just about any kind of files (unlike Apple).

I was really excited about the Creative ZEN 4GB player but was worried by a few of the reviews. I knew things could go wrong but I've always been pretty lucky with electronics. Unfortunately, this time, I wasn't. The player crashed from the first day it arrived. I kept it because I still loved using it and the reset button seemed to work a treat without losing any of my data.

Then, two days ago, it crashed whilst saving a voice recording (I bought it also for recording notes). The player is dead to the world and I've only been using it since Sept. Reset doesn't work anymore and it isn't recognised by any computer. I contacted both Amazon and Creative. Obviously, both companies would prefer you to jump through all the hoops of fixing the player first but considering the other reviews, and the fact that the player has been faulty since Day 1, I just want a refund. Plus, I need something reliable for the note taking.

To be honest, I really think the player is wonderful... but obviously only if it works. And if it doesn't, I wouldn't spend too much time talking to Creative. I gave them an in depth explanation of the problem and they sent me a generic troubleshooting email. I don't have time to be doing their job so I've asked Amazon for a full refund. I was actually pleasantly surprised how understanding Amazon were; I thought they would just keep bouncing me back to Creative. Amazon have offered me a full refund.

So, in my mind, if you love Creative and you like the features this player provides then I'd take a chance and get one. The chances are you will get a fully functional one. And if not, try Creative if you have time to troubleshoot and send it back and forth for repairs, but if not, then talk to Amazon.

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review by: date: 2008-12-01 rating:
Great for classical and opera!
I have experienced many problems recently in finding an mp3 player capable of easily taking multiple CD sets. This Creative Zen makes it the easiest operation ever! So if you want to put your 3 CD sets of various operas onto a device then this is the one. It is excellent in every respect. Highly recommended.


review by: date: 2008-11-28 rating:
Good deal
I initially bought this item several months ago after reading a large number of views which seemed split between saying it was brilliant and that it broke. I decided it was worth the risk and bought myself one - two weeks later it broke (screen went white and the reset button didn't work) I sent an email to amazon asking for a replacement on Saturday evening - my replacement arrived in the post on monday morning and the faulty product was picked up that afternoon so I have to say that amazon's service was excellent.
I've had this new one for a couple of months now and have waited to write my review to see if any other faults arised - apart from one time when I had to press the reset button, it has worked perfectly.
My past MP3 was a big old chunky creative zen that was incredibly durable (can't remember how many times I dropped the thing) but it finally died after water leaked in my bag and I didn't realise until it was swimming in it. I decided to stick with zen for my next player as I'd been very happy with them in the past.
The player is very lightweight and compact with a reasonable sized screen. Unlike my older zen it is made out of plastic and this coupled with it's weight makes it feel a little more fragile and so I ensure that I take good care of it.
Like has been mentioned the screen gets alot of finger smudges and also scratches relatively easily - I have been taking good care of mine and yet I somehow have got a tiny scratch in the middle of the screen, so some sort of protecting cover is probably a good idea.
The player enables you to customise your background which I feel is a nice personal touch.
The menus are easy to navigate and once you get the hang of it the software is easy to use (tip: you don't need to use anything other than 'zen media explorer' to add things to the MP3).
All in all although it is clear there have been some quality control issues I would still recommend the player - if you get one that works it's great, if you get a faulty one then amazon will gladly replace or refund it so it's pretty much a win win situation.

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