Thinking of returning an item?
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, clothing must have labels attached) and we will issue a full refund for the price you paid for the item.


Refunds Policy:
We can only accept the return of opened items if they are faulty. We are unable to exchange items that are not damaged, defective or incorrect.


If the item was damaged in transit

If you take delivery of a Quickbuyer.com package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange. For more details, please contact us on sales@quickbuyer.com


If the item is defective

You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. If you choose to return the item to us, please send us an email at sales@quickbuyer.com


If we sent you an item you did not order (an "incorrect" item)

As soon as you find out we've sent you an incorrect item, please send us an email at sales@quickbuyer.com. Then, send the incorrect item back to us in it original package and we'll make sure you are not charged for it. If you want us to replace the item we sent you with the item you ordered, we'll send you the correct item as soon as we can.


Note: in the event of Quickbuyer.com sending you a replacement for a damaged, defective or incorrect item, you must return the original item to Quickbuyer.com within 30 days of our e-mail confirming the issue of the replacement item. Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 30 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.

• Please note that we cannot accept returns if you deliver them to us by hand.
• We will notify you via e-mail when we have processed your return. This may take up to three weeks.
• For your protection we recommend that you use a recorded-delivery service if the value of the return is more than 50 GBP.